FAQ's
We are always looking to improve ways we can easily assist our customers which why we created this helpful section of our website along with our sleep education section are meant to provide you with the tools to make a comfortable and easier decision. Suggestions are always welcome should you want to add an important and relevant question to our FAQ section. Click here to contact us.
Why did we choose OrganicPedic by OMI when there are other organic mattresses made here in Canada?
When we decided to add organic products there was a very careful process that our founders went through in deciding which organic product to partner with. We tirelessly researched every reputable brand in the organic mattress industry. OMI really impressed us with their purity guarantee and the fact that all of their products are made in a certified organic factory. For us it was simple things like if your cover is from certified organic cotton should not the thread used to make the cover be as well. An organic mattress is suppose to be free of synthetic materials for the most part, so why place a plastic zipper and not a brass one on your certified organic mattress. Do we not lessen the purity by cutting corners? This is precisely why we chose Organicpedic by OMI, although there were many brands that were natural mattresses made with quality materials we feel OMI is the most organic.
I don't live near your store, is it possible to purchase a mattress without laying on it first?
Although we highly recommend trying a mattress in person before purchasing you can easily select one of our customizable mattresses which can be adjusted to solve any comfort issues in the first 120 days you sleep on it. Our Sleep Specialists will help you choose the right comfort that ideally suits your needs giving you correct alignment, optimal pressure relief, and excellent heat and humidity regulation which will prevent unnecessary tossing and turning while you sleep. Feel free to contact us or call us toll free 1+ (855) 903-9393 should you want us to customize your mattress or sleep system today!
Why is our Lux Genuine Eiderdown Duvet lower priced than your nearest competitors?
Our Genuine Eiderdown Duvet is sourced from the same source as everyone else in Canada. We're even transparent about where our down product are sourced from as we leave the certification tags of authenticity on every eiderdown duvet we produce. The Luxurious Beds and Linens advantage is our customer don't have to pay for brand marketing which is common for luxury items in the mattress and bedding industry. Our goal is to offer the highest quality of natural and organic mattresses and bedding available. Simply put, luxury without the luxury price!